We believe that building trust stretches far beyond the issuing of certificates. By understanding what really matters to your organisation and stakeholders, LRQA can help you improve your management system and your business at the same time.

This is the idea behind our unique Business Assurance approach. While conformity is an important aspect of Business Assurance, our unique methodology turns assessment into a powerful management tool to improve and protect performance.

Our approach allows assessment to be tailored according to how well your system manages and reduces operational risks while still ensuring conformance to the full requirements of your chosen standard or scheme.

What this means for you

The aim of LRQA Business Assurance is to help clients get the most from their management systems, feel confident that their systems are meeting stakeholder needs and importantly that they are getting a return on investment. The approach is built on three pillars:

Themed surveillance - in our initial client visit, we work with you to determine your key themes and targets in terms of compliance and improvement. Our assessments then ensure conformance while providing detailed and objective feedback on performance within the identified areas. At LRQA, we call this ‘themed surveillance’.

Continual improvement - our reports address the key areas of risk you face and identify areas for continual improvement. They also consider how well your management system will continue to meet the needs and expectations of all those with a vested interest in your business, highlighting areas for management attention.

Risk-based methodology - while some risks are necessary for opportunity and improvement, others must be managed or eliminated. Our approach helps you to perfect this balance by identifying your critical market, regulatory and technological risks. We point out where you might strengthen your system by improving your management of risk.

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