A focus on quality is important in sustaining long term business success and opportunity. Certification to the internationally recognised quality management system (QMS) standard, ISO 9001 from a reputable accredited provider gives clear demonstration of your commitment to quality.

LRQA hold 19 global accreditations to provide ISO 9001. In the UK we have an open scope of approval from the United Kingdom Accreditation Service (UKAS). This means we have been recognised as having the ability to offer accredited certification.

How can ISO 9001 benefit my organisation?

The standard was revised in 2000 with a focus on processes and customer satisfaction rather than procedures which means it is equally applicable to service providers as manufacturers with greater emphasis on customer satisfaction, process management and measurement, continual improvement and greater top management involvement. There are numerous benefits associated with a certified ISO 9001 management system:

• improved product, process and service quality
• increased customer satisfaction levels
• improved productivity, less waste
• may provide competitive advantage
• it remains a contractual obligation or expectation in some industry sectors

Your next step

LRQA provide a range of assessment and certification to ISO 9001, for more information call 0800 783 2179. For ISO 9001 training courses please call 0800 328 6543. Alternatively you can complete the enquiry form on this website.

To learn more about how the LRQA assessment process works see our assessment section and for our training services, visit our training section.

A member of the Lloyd's Register Group ©LRQA 2010 Page last modified on 20 October 2009