The new 2015 version of ISO 9001 raises the requirements and expectations placed on leaders to take greater responsibility and accountability for their organisations management systems. Leaders and Top Management need to clearly demonstrate active involvement and engagement within the management system to promote, support and ultimately ensure that expected internal and external planned results are achieved.
LRQA recently asked more than 700 delegates at LRQA Live "To what extent do you believe your leaders understand their obligations?", almost half thought that their top managers were insufficiently informed of their new obligations, with a further 65% believing their top managers may have some understanding, but are either not engaged or have no understanding at all.
The new leadership requirements if fully appreciated by top management, represents a real and practical opportunity to direct and grasp hold of a management system that is aligned to their organisations strategic direction whilst also supporting key business processes.
This free on-demand webinar will explain the role of Leadership in ISO 9001:2015, providing the necessary insight into the new and changed requirements, relating to the role of leadership and the achievement of strategic and operational performance.