Infotec has become one of the first suppliers in the rail industry to successfully achieve certification to ISO 9001:2015 through Lloyd’s Register Quality Assurance (LRQA) and accredited by UKAS.
The revised standard was published in September last year and although certified companies have until September 2018 to migrate to this version, Infotec was keen to become an early adopter, underlining its commitment to continually improving its products and services.
A four-day re-certification surveillance at the electronic passenger information display specialist’s headquarters in Ashby-de-la-Zouch, Leicestershire was conducted by LRQA in June. This included a successful transition of the Quality Management System to the revised version.
LRQA's UK&I Area Operations Manager David Derrick said: "This is an outstanding result and Infotec have to be commended on their determination and focus to be an early adopter of the standard. ISO 9001:2015 has enhanced Infotec’s quality management system and they now have a robust, practical approach capable of managing identified risks and responsibilities, but, more importantly, an approach that is now tailored to meet their customer, stakeholder and business objectives."
Among the areas of the standard that have been revised, or now contain more specific requirements, are the need for increased emphasis on top management’s engagement with ISO 9001, identification of interested parties and context of the organisation, risk-based thinking, managing change, organisational knowledge and performance evaluation.
ISO 9001:2015 is the first major revision of the standard since 2008 and Infotec has established a formal Quality Management System (QMS); certified to ISO 9001 with an accredited body, since 2007.
Commenting on the successful certification, Infotec’s Managing Director Tim Court said: "We are very proud to be at the forefront in the transition to ISO 9001: 2015. Quality management and performance are very much part of our culture, at every level, and this is now officially recognised."