The implementation of an effective quality management system (QMS) offers a clearly structured, systematic approach to improving the customer experience, so helping you meet organisational aims and objectives.
Whether you have a contractual requirement to gain certification or want improved self-governance, implementing a robust system can bring significant business benefits. Certification to a quality standard will help ensure ‘best practice’ with regards to planning, control and management. This in turn will help in improving the product, process and service quality and so increase customer satisfaction levels and bring about improvements in productivity.
Selecting LRQA means you’ll be working with a company that is synonymous with ISO 9001. Our technical specialists input into the work of the ISO technical committees and we’ve been assuring the management systems of some of the world’s best known brands for years.