The International Organization for Standardization (ISO) normally reviews standards every five years to ensure that they are relevant to changing market demands. ISO 9001:2015 is now published.
Annex SL, the new high level structure and common text for all new and revised ISO standards, is the single biggest change to the ISO 9001:2015 document.
Other topics that are new to ISO 9001 include:
- organisational context (clause 4)
- knowledge (clause 9)
- the control of externally provided products and services (outsourcing, clause 8)
- the formal introduction of a risk based approach (several clauses), among others.
"Now that ISO 9001:2015 has been published, organisations looking to transition to the new standard can really benefit from a performance based management system which delivers competitive advantage."
LRQA Assessment Services Capability Development Manager
What's been revised?
Amongst the areas of the standard that have been revised or now contain more specific information, organisations should pay attention to a] increased emphasis on top management engagement with ISO 9001 (clause 5), b] managing change (clause 6), c] performance and evaluation (clause 7), d] management review (clause 9) and e] repeat references to the process approach (several clauses).
What does ISO 9001:2015 mean for my organisation?
Current information from ISO shows that organisations will have three years from publication to successfully complete transition to the new standard, so they can choose to transition at any point within this period.
Some may choose their next certification cycle, although many will want to be ‘among the first’ given the increased flexibility and value that ISO 9001:2015 will deliver, along with the bonus of a clear commitment to best practice being demonstrated to their interested parties.