Without change, there is no improvement. For an organisation to successfully steer towards the future, there must be a clear understanding of where they are and where they want to go. That is why defining Organisational Context is such a vital piece of the revised ISO 9001:2015 (quality) and ISO 14001:2015 (environmental) management system standards. This document looks at how context is now a key new requirement that needs to be effectively addressed by all organisations.
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