"Organisations can set ﬁrm targets to complete or begin their transition to the revised standard and get a head start on the three year transition deadline."
Steve Williams, System and Governance Manager
Determining the organisational context enables a more effective implementation of the quality management system. There is a greater emphasis on processes being managed to achieve planned results and an alignment with your organisation’s strategic direction.
There is a much greater emphasis on leadership where top management are now responsible for the management system and it cannot be delegated to a system representative. Sole responsibility now resides with top management to assign, manage and improve the quality management system.
The integration of the quality management system into your organisation’s business processes determines whether the risks and opportunities increase the effectiveness of your system.
The concept of organisational knowledge was introduced to ensure your organisation acquires and maintains the necessary knowledge to satisfy the requirements of your management system.
Communication requirements previously related to internal communication in ISO 9001:2008 has now been expanded and includes internal and external communication along with when, how and with whom to communicate.
The ISO 9001:2015 standard provides a framework for your organisation to manage your quality management system as an integral part of your business management planning and governance, including the effective management of risk on behalf of all stakeholders or interested parties.