You need this course if ...
- you are responsible for bringing about change within your organisation
You will learn ...
- how to create and communicate a clear understanding of your change or improvement goals
- to gain support for change throughout your organisation
- change causes stress and how to manage and reduce the impact of stress
- to plan, organise and monitor change programmes
- how to overcome resistance to change
- the importance of effective and timely communication
- why change programmes fail
You will need ...
- an interest in developing knowledge of change management and how to facilitate change
Your future development
Business improvement tools and techniques, e.g.
- Problem Solving Tools and Techniques
- Effective Performance Measurement
- Process Mapping and Improvement
Dates and Venues