Process Mapping and Improvement

Business Improvement Icon 

  Process Mapping and Improvement

   1 Day

You need this course if ...

  • you want to improve process performance in support of business objectives

You will learn ...

  • about the importance of process management
  • the definition of a process
  • the difference between Core & Support processes
  • how to establish process purpose, boundaries and potential measures
  • how to apply a range of techniques to map an existing process
  • about techniques to re design/improve a process
  • how to identify implementation issues / challenges

Dates and Venues