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Maybe you’re an internal or lead auditor and looking for the next step or have you been tasked with improving processes or bringing about change within your team.
LRQA Training’s highly successful Business Improvement programme offers your employees the skills to improve your organisation’s approach to developing and measuring performance and improving the quality and delivery of your service.
Topics covered in the courses range from offering tools and techniques for Problem Solving and Benchmarking Performance. LRQA will offer Facilitation Skills to ensure you learn how to get the best out of meetings and avoid wasted activities, enabling managers to build and motivate a productive team.
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 FMEA Workshop |
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| BS11000-1 Appreciation, Interpretation and Application |
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| Effective Performance Measurement |
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| Process Mapping and Improvement |
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| Leading/Managing Change |
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| Problem Solving Tools and Techniques |
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| Business Risk Management |
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| Benchmarking your Organisation |
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| Developing a Quality Strategy |
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| Developing a Balanced Business Scorecard |
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| Driving Cultural Change |
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| Facilitation Skills |
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| Leadership for Results |
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| Management of Customer Service |
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| Principles and Practices of Lean Manufacturing |
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| Implementing 5S |
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| An Introduction to Six Sigma |
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23 February 2012
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