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Quality

Quality

ISO 20000 Appreciation and Interpretation

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You need this course if ...
LRQA Quality Training you want an understanding of ISO 20000 and Information Technology Service Management Systems (ITSMS)
LRQA Quality Training you are a manager responsible for integrating IT service management activities into your management systems

You will learn ...
LRQA Quality Training the background to the development of ISO 20000
LRQA Quality Training the value of an effective ITSMS and its contribution to your business
LRQA Quality Training the purpose and intent of ISO 20000 and its relationship to other standards
LRQA Quality Training how to plan the development of an ITSMS

You will need …
LRQA Quality Training no previous experience or training in ISO 20000

Your future development …
LRQA Quality Training ISO 20000 Internal Auditor
LRQA Quality Training See our Business Improvement courses

Course length
One day

Cost per delegate (exc VAT)
£360   
LRQA now sells copies of the standards call 0800 328 6543 for further information

 

Seminar 10 - book here l IN-COMPANY l Buy Standards Online

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