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Human error and its impact on management system integrity
"Well written systems and well maintained equipment will only go so far in improving Health and Safety performance. When performance plateaus, organisations need to look at why people continue to have accidents. This workshop examines why those accidents continue to happen by focussing on the people in the organisation."
Brian Baron - Trainer, Human Error WorkshopOur 2012 Human Error Workshop took place on 10th May with a record number of delegates, but if you missed out on learning how to improve your management system and minimise the risks from human error on our public course there's an opportunity to catch up. You can still gain the skills and knowledge you and your organisation need by running this course in-house.
This training explores:
- Types of human failure and human error and their impact on management system integrity.
- The contribution of individual, job and organisational factors in management systems.
- Human information processing, an increased awareness of which can help improve your audit skills and strengthen subsequent corrective action processes.
- Developing in depth defences and responses. An appreciation of this latter element will enable you to reduce the likelihood of incidents/errors caused by latent conditions or active failures within management systems.
The Health and Safety Laboratory incident investigations reveal that up to 90% of incidents and accidents are now attributable to human error. Anecdotal evidence from LRQA Environmental Assessors quote a similar figure. This problem applies across Quality, Environmental and Occupational Health and Safety management systems.
Training in minimising human error will be of interest to auditors and representatives of management systems covering Quality, Environmental and Occupational Health and Safety. We can tailor the course to make it relevant to your industry and the way your organisation actually works.
Contact us for more information and a personalised proposal.
17 May 2012
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